Privacy Policy
Last Updated: January 2025This Privacy Policy explains how Funrize Casino ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit and use our website at funrizecasino.top. By accessing or using our platform, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly when creating an account, making deposits, requesting withdrawals, or contacting support. This includes your full name, date of birth, email address, phone number, mailing address, and government-issued identification documents required for KYC verification.
We also collect information automatically when you use our platform, including IP address, device type, browser version, operating system, pages visited, session duration, and transaction history. Cookies and similar tracking technologies are used to maintain your session state and improve site performance.
2. How We Use Your Information
Your personal information is used to create and manage your account, process deposits and withdrawals, verify your identity as required by law, provide customer support, send account-related notifications, and comply with legal and regulatory obligations.
We use session data and aggregated analytics to improve platform performance, identify technical issues, and optimize the user experience. We do not sell your personal data to third parties for marketing purposes.
3. Identity Verification (KYC)
Funrize Casino is required to verify the identity of all players before processing withdrawal requests. We collect copies of government-issued photo identification and proof of address documents. These documents are stored securely and used solely for compliance with anti-money laundering regulations and age verification requirements.
4. Cookies
Our website uses cookies to maintain your login session, remember your preferences, and analyze traffic patterns. Essential cookies are required for the platform to function. Analytics cookies help us understand how players use the site. You can disable non-essential cookies through your browser settings, though doing so may affect some platform functionality.
5. Data Sharing
We share your information only with payment processors and financial institutions required to complete your transactions, identity verification service providers, regulatory and law enforcement bodies when legally required, and technology partners who help operate our platform under strict confidentiality agreements.
We do not share your personal data with advertisers or unaffiliated third parties for their own marketing purposes.
6. Data Security
Funrize Casino uses 256-bit SSL encryption to protect data transmitted between your device and our servers. Sensitive financial information is stored in encrypted form. Access to personal data is restricted to authorized personnel who require it to perform their job functions. We conduct regular security assessments to identify and address potential vulnerabilities.
7. Data Retention
We retain your personal information for as long as your account is active and for a minimum of five years after account closure to comply with financial regulations. Transaction records are maintained according to applicable legal requirements. You may request deletion of certain personal data subject to regulatory retention obligations.
8. Your Rights
You have the right to request access to the personal data we hold about you, request correction of inaccurate information, request deletion of your data where legally permissible, and opt out of non-essential marketing communications. To exercise any of these rights, contact our support team through the live chat or email channels available in your account dashboard.
9. Responsible Gambling Data
If you use responsible gambling tools such as deposit limits or self-exclusion, this information is stored in your account and used to enforce the restrictions you set. Self-exclusion data is retained for the full duration of the exclusion period and cannot be deleted at your request during that time.
10. Children's Privacy
Our platform is strictly for adults aged 21 and over. We do not knowingly collect personal information from anyone under 21. If we discover that a minor has created an account, it will be closed immediately and any funds returned according to applicable regulations.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email to the address registered to your account. Continued use of the platform following notification of changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or our data practices, contact our support team through the live chat available on our website or via email at the address provided in your account settings. We aim to respond to all privacy-related inquiries within 48 hours.