Privacy Policy
Last Updated: June 2025
This Privacy Policy explains how Funrize Casino ("we," "us," or "our"), operating at funrizecasino.top, collects, uses, stores, and protects information about users ("you") of our online casino and sports betting platform. By creating an account or using the site, you confirm you have read and accepted this policy.
1. Information We Collect
We collect personal information when you register an account, make a deposit or withdrawal, contact our support team, or interact with promotional offers. The categories of data collected include:
- Full legal name and date of birth
- Email address and phone number
- Residential address and country of residence
- Government-issued identification documents (for KYC verification)
- Payment method details including card numbers and e-wallet identifiers
- Device information, IP address, and browser type
- Gameplay history, transaction records, and session data
2. How We Use Your Information
Your data is used to operate your account and process deposits and withdrawals. Beyond that, we use it to verify your identity in compliance with anti-money laundering (AML) regulations, detect and prevent fraud, deliver customer support, and send transactional communications about your account. We may also use anonymized aggregate data to improve platform performance and game offering.
We do not sell your personal data to third parties. We do not use your data for unsolicited third-party marketing without your explicit consent.
3. Legal Basis for Processing
We process your data on the following legal grounds: performance of a contract (to provide the services you signed up for), compliance with legal obligations (KYC, AML, and responsible gambling regulations), and our legitimate interests in operating a secure and functional gambling platform. Where consent is required, we will ask for it explicitly and give you the option to withdraw it at any time.
4. Data Sharing
We share your information only with parties who require it to deliver services on our behalf or to meet regulatory requirements. These include payment processors who handle transaction authorization, identity verification providers who conduct KYC checks, fraud detection services, and regulatory bodies or law enforcement where legally required. All third parties are contractually bound to handle your data in accordance with applicable privacy law.
5. Data Retention
We retain your account data for as long as your account remains active. After account closure, we keep records for a minimum of five years to comply with anti-money laundering and regulatory requirements. Payment transaction records may be kept for up to seven years in accordance with financial recordkeeping obligations.
6. Cookies and Tracking
Funrize Casino uses cookies and similar tracking technologies to maintain session states, remember preferences, analyze platform usage, and deliver relevant content. You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality. We do not use tracking technologies to build advertising profiles for sale to third parties.
7. Data Security
All data is transmitted using 256-bit SSL encryption. Payment data is handled in accordance with PCI-DSS standards. Access to personal data within our organization is restricted to staff who require it for their specific role. We conduct regular security audits and apply patches promptly when vulnerabilities are identified.
8. Your Rights
Depending on your location, you may have rights under applicable privacy law including the right to access your personal data, request corrections to inaccurate data, request deletion of your data where no legal retention obligation applies, object to certain types of processing, and request data portability in a machine-readable format. To exercise any of these rights, contact our support team via live chat or email.
9. Children's Privacy
Funrize Casino is strictly prohibited to persons under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor has created an account, that account will be immediately suspended and all associated data deleted. If you believe a minor has accessed our platform, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email to registered account holders or through a notice on the platform. Continued use of the platform after updates take effect constitutes acceptance of the revised policy.
11. Contact
For questions about this Privacy Policy or to exercise your data rights, contact our support team through the live chat function on the site or by emailing the address listed in your account dashboard. We aim to respond to all privacy-related inquiries within 5 business days.